Refund & Returns Policy (Digital Services)

Last updated: November 2025

Service Provider: ProTips95 Media
Email: support@protips95.com
We operate as an international digital service provider.

1. Overview

This Refund Policy applies to all digital products and VIP memberships purchased through ProTips95.
Because our service provides instant-access digital content, all sales are final.

When you complete a purchase on our website, you immediately gain access to prediction data, private content, and members-only areas.
For this reason, refunds are not available, in accordance with global digital-goods regulations.

2. No Refunds for Digital Content

By purchasing any VIP plan or digital product, you agree that:

  • You receive immediate access after payment

  • You gain full value instantly (digital delivery)

  • You waive your right to withdrawal or cancellation

  • All fees are final and non-refundable

This includes:

  • VIP LITE access

  • VIP ULTRA access

  • Daily digital tips

  • Monthly memberships

  • Any other digital-only content

3. Accidental Purchases

We cannot issue refunds for:

  • Accidental purchases

  • Buying the same plan twice

  • Forgetting to cancel before renewal

  • Misunderstanding of what the service includes

All product descriptions are clear and visible before checkout.

4. Service Availability

Temporary interruptions caused by:

  • Maintenance

  • Hosting issues

  • External service providers

  • Delays in payment confirmation

do not qualify for refunds.

We always aim to resolve issues as quickly as possible.

5. Payment Disputes & Chargebacks

If a user attempts a fraudulent dispute or chargeback:

  • Their account may be permanently suspended

  • Access to the Service may be revoked

  • Evidence may be provided to the payment provider

We always respond to disputes with proof of digital delivery.

6. When Refunds MAY Be Considered

Refunds may only be reviewed if:

  • You were charged but did not receive access

  • A technical error on our side prevented delivery

  • VIP access was not activated within 24 hours (extremely rare)

In such cases, contact us immediately:

📧 support@protips95.com

If the issue is confirmed to be on our side, we will either:

  • Activate your membership manually, or

  • Provide a refund (only if activation is impossible)

7. Legal Compliance

Our policy follows international standards for digital goods, including:

  • EU Directive 2011/83/EU for digital content

  • UK Digital Goods Regulations

  • Standard consumer rules for instant-access digital services

By purchasing, you acknowledge and accept these conditions.

8. Contact Us

If you have questions or need help with a payment, contact us anytime:

📧 Email: support@protips95.com
💬 Telegram: @protips95plus

We usually respond within 24 hours.

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